Welcome back to Ascent’s new blog series, where we’re delving into the IT networks on which traditional data center building infrastructure operates. In our fourth and final blog, we’re addressing the mechanical, electrical, fire protection, and security systems, all of which run through digital controls and automation systems that support mission critical computing inside data centers.
If you have not read any of the three previous blogs, click here to head back to the beginning of the series.
In the complex landscape of multi-tenant facilities, the absence of stringent internal controls and comprehensive documentation can pose significant risks to stability, security and operational integrity. This dilemma is particularly acute in environments where multiple tenants exist within the same infrastructure, creating a dynamic and potentially vulnerable ecosystem.
Challenges in Multi-Tenant Environments
Within multi-tenant facilities, the lack of robust internal controls can lead to a cascade of operational challenges. Without clear documentation and change management procedures, it becomes difficult to monitor modifications effectively and ensure adherence to security protocols across diverse tenants. This potentially compromises the overall reliability and security of the facility.
Over time, this lack of oversight can undermine the very foundation of mission critical operations. Inadequate process controls erode the ability to maintain a stable and secure environment, exposing critical systems to risks such as misconfigurations, unauthorized changes, and security breaches.
Navigating Asset Tracking Complexity
One of the most pressing consequences of deficient internal controls is the challenge of accurate IT asset tracking. Without comprehensive documentation, IT teams may struggle to trace changes effectively or maintain an up-to-date inventory of assets. This can lead to delays in identifying and resolving issues, heightening the risk of downtime and service disruptions. Unauthorized changes occurring due to insufficient change management procedures, further exacerbate security vulnerabilities and operational instability.
Personnel Dynamics and Operational Risks
Personnel turnover and evolving infrastructure introduce additional layers of complexity and risk. New employees, unfamiliar with existing processes and protocols, may inadvertently introduce inconsistencies or errors into critical systems. This lack of continuity can manifest as misconfigurations, performance bottlenecks, or unforeseen security gaps, eroding the reliability and resilience of mission-critical facilities.
Mitigating Risks Through Proactive Measures
To mitigate these challenges, mission critical facilities must prioritize the implementation of robust internal IT controls and comprehensive documentation practices. This includes establishing clear policies and procedures for change management, configuration tracking, and asset inventory management. Furthermore, continuous training and education programs can ensure that personnel remain informed and compliant with established protocols.
By fostering a culture of accountability and transparency, facilities can minimize the risk of human error and fortify the integrity of their IT infrastructure. Proactive measures empower organizations to navigate the complexities of multi-tenant environments with confidence, safeguarding mission critical operations against the erosive effects of inadequate controls and documentation.
To learn more about the challenges relating to the convergence of mission critical facilities and enterprise IT operations, click here to download our white paper, Modernizing Mission Critical Facilities: Bridging the Gap Between IT and Critical Infrastructure.